30-Day Money Back Guarantee
Your satisfaction is our top priority at Zeda
Every order from zedapower.com is backed by a 30-day return or money-back guarantee. You have the right to apply for a refund or return within 30 days of receiving your product.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Quick Return Process
Contact Us
Email your order # and photos/videos of the issue.
Get Approval
We will send instructions and the return address.
Refund Issued
Processed within 2 business days after inspection.
Return Conditions
- Original Condition: Products must be returned with all components, no scratches, and no signs of use.
- Defective/Wrong Items: FREE RETURN No shipping costs or restocking fees for our errors.
- Unused Items: 30-day unconditional money-back guarantee with full refund (no shipping deduction).
Refund Inspection & Fees
All returns are inspected upon receipt (takes 2-5 business days). Once approved, the refund is credited back to your account within 2 business days.
- If the return passes inspection: Full Refund.
- If signs of use/damage are found: A 15% restocking fee may apply, or the refund may be denied.
Return Shipping Fees
For defective or damaged products, please provide clear photos/videos under good lighting. Once verified, we will refund the return shipping cost based on a valid receipt (e.g., if you paid $35 for shipping, we refund $35).
